What is Negotiation?

These pages are designed to prepare you for negotiating in English in the business world. Throughout this lesson, we will review important language, techniques and skills to learn before negotiating in English. We will also examine certain tactics that your opponents may use at the negotiating table.

Case Study

Negotiating pay and status

For the purposes of this lesson, we will follow the negotiations taking place at a fictional company called Landscape Labourers. Markus, a landscaper who has been with this company for five years, believes he is underpaid. He also thinks he deserves more seniority over his crew members. Markus's manager, Louis is also the owner of Landscape Labourers. Though Louis values Markus more than any of his other labourers, he isn't sure that he can afford to pay him more, especially at this time of year when work is unsteady.

Read through the lesson and find out how Markus prepares his case and presents it to management, and how the two parties negotiate and achieve their goals.

Negotiation Vocabulary
The language you need

Negotiation Vocabulary Quiz
Check your language

Negotiation Preparation
Importance of preparing

Negotiation Process
Steps for successful negotiation

Negotiation Settlement
Settling or closing a negotiation

Negotiation Test
Check your understanding of negotiation in English